Shipping policy

Shipping Policy

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Processing & Shipping Times

  • All orders are processed within 2-4 business days.

  • Once processed, orders are shipped and typically delivered within 10 to 15 days.

  • Please note that shipping times may vary depending on your location, customs procedures, and unforeseen delays.

Shipping Confirmation & Tracking

  • After your order has been shipped, you will receive a confirmation email with tracking information (if available).

Customs, Duties & Taxes

  • We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Delays & Exceptions

  • While we strive to meet the estimated delivery times, occasional delays may occur due to factors beyond our control (such as weather, holidays, or carrier delays).

  • By purchasing our products, you acknowledge and accept these potential delays.

Agreement by Purchase

  • By completing a purchase on our website, you acknowledge that you have read, understood, and agree to this Shipping Policy, including the stated processing and delivery timeframes.

Questions?

If you have any questions about your order or this policy, please contact us at contact@star-born.com